SMS • WhatsApp • Email • Verify

Communications that move with your business.

One API for SMS, WhatsApp and Email across Qatar and Zambia.

Build transactional messaging, alerts, customer communications and verification experiences without managing multiple communication providers.

POST /v1/messages
{
  "channel": "sms",
  "to": "+26097XXXXXXX",
  "message": "Your payment was received."
}
Accepted+0ms
Queued+240ms
Sent+480ms
Delivered+720ms

Different teams, different stacks.One communications platform.

From banks in Doha to market traders in Lusaka, IndxTeli is built for the messages that matter — passcodes, payments, reminders and delivery updates.

one-time passcodes for secure sign-in
Banking

OTP

one-time passcodes for secure sign-in

payment confirmations by SMS
Fintech · Zambia

+260

payment confirmations by SMS

order updates on WhatsApp
Retail · Qatar

+974

order updates on WhatsApp

appointment alerts patients read
Healthcare

Reminders

appointment alerts patients read

delivery status at every step
Logistics

Live

delivery status at every step

SMS, WhatsApp and Email together
Developers

1 API

SMS, WhatsApp and Email together

Built for Qatar and Zambia

IndxTeli automatically detects the destination country and selects an available configured communication route. Routes and providers are configured by administrators per market.

QA

Qatar

Dial code +974 · Billing in QAR

ZM

Zambia

Dial code +260 · Billing in ZMW

Communication products

SMS API

Transactional SMS, OTP delivery, alerts and notifications.

  • Unified REST API
  • Sender IDs
  • Delivery receipts
  • Country routing
  • Provider failover
  • Message logs

WhatsApp API

Business messaging with templates, media and inbound handling.

  • WhatsApp Business messaging
  • Templates
  • Inbound messages
  • Media
  • Delivery & read status
  • Webhooks

Email API

Transactional email with domains, templates and delivery events.

  • Transactional email
  • Templates
  • Sender domains
  • Attachments
  • Delivery events
  • Bounce handling

Verify

IndxVerify handles OTP generation and verification; IndxTeli delivers it.

  • Application → IndxVerify
  • IndxVerify → IndxTeli
  • IndxTeli → SMS / WhatsApp / Email
  • Separate verification service

One API. Multiple channels.

Integrate once. Switch channel with a single field, and IndxTeli handles routing, queueing, delivery tracking and billing.

  • Consistent request and response shape
  • Same status model across channels
  • Idempotent submissions
  • Webhooks for every state change
POST /v1/messages

{
  "channel": "sms",
  "to": "+974XXXXXXXX",
  "message": "Your order is ready."
}

How IndxTeli works

Applications integrate once with IndxTeli. Everything behind the API — queueing, routing, provider adapters and delivery tracking — is handled for you.

01

Business Application

02

IndxTeli API

03

Message Queue

04

Routing Engine

05

Provider Adapter Layer

06

Qatar / Zambia

07

Customer

Intelligent message routing

  1. Destination
  2. Country detection
  3. Channel
  4. Available route
  5. Provider
  6. Delivery
+974 → Qatar+260 → Zambia

Provider priority and failover are configurable in the admin portal.

Delivery status timeline

Accepted200
Queued200
Processing200
Sent200
Delivered200

Additional statuses: Read · Failed · Rejected · Undeliverable

Built for developers

REST APIs

API keys & scopes

Sandbox environment

Webhooks & logs

Test without telecom credentials

The sandbox simulator returns Delivered, Failed, Rejected or Timeout outcomes and can call your webhooks. Sandbox traffic is always labelled TEST / NOT LIVE.

Get API Key

Use cases

Fintech

  • Payment alerts
  • OTP delivery
  • Transaction notifications

E-commerce

  • Order confirmation
  • Shipping updates
  • Delivery notifications

Banks

  • Account alerts
  • Security messages
  • Transactional notifications

Healthcare

  • Appointment reminders
  • Patient notifications

ERP / SaaS

  • System alerts
  • Approval notifications
  • Invoices

Government / Utilities

  • Service notifications
  • Payment reminders

Infrastructure built for business

Encrypted connections
API key security
Role based access control
Tenant isolation
Signed webhooks
Rate limiting
Audit logs
Secret management

Build communications into your product.

Connect. Message. Deliver.